This Privacy Policy is effective from 20th of July 2025.
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At Tia Tutors, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit www.tiatutors.com, submit a contact form, or use our services. By using this website, you consent to the terms described in this policy.
What data we collect.
We collect both personal and non-personal information from you. This includes any details you submit directly—such as your name, email address, phone number, and any messages you send through contact forms. Automatically, we collect technical data such as your IP address, browser type, device information, and usage details like page views, time spent on pages, and navigation patterns. We may use analytics tools and cookies to help gather this data for performance and usability improvements.
How we collect data.
We collect data when you actively interact with our site, such as when you fill out a form, contact us via email, or book a session. In addition to what you submit directly, information may be collected automatically using tracking tools that monitor session activity, response times, and navigation behavior. This helps us better understand how visitors use our website and how we can improve the experience.
Why we collect data.
We collect personal and non-personal data to provide and operate our services effectively. This includes helping you with inquiries, managing bookings, sending important updates, or providing technical support. We may also use this information to send service-related messages or, occasionally, promotional communications if you’ve given your consent. Aggregated, anonymized data may be used for improving our educational offerings and for internal analysis. We also collect data to comply with any legal obligations we are subject to.
How we store, use and disclose data.
Tia Tutors is hosted on the Wix.com platform. Wix provides us with the online infrastructure that powers our website and services. Your data may be stored on Wix.com’s secure servers, databases, and applications. They use firewalls and other security measures to protect your information. For further details, please refer to Wix’s Privacy Policy. We do not sell or rent your personal information to third parties. We only share data with trusted partners or service providers when necessary to operate the site or respond to your requests.
How we communicate with our visitors.
We may contact you to respond to inquiries, confirm bookings, troubleshoot problems, resolve disputes, collect payment, or send service-related updates. In some cases, we may send surveys or questionnaires to understand how we can improve. Communication may occur via email, phone, text message, or postal mail, depending on your preference and the reason of the contact.
Sovereignty over collected data.
Depending on your location, privacy laws such as the General Data Protection Regulation (GDPR) if you are located in the European Union, may grant you rights regarding your personal data. You may have the right to access, correct, delete, or restrict how we use your data. You can also withdraw your consent at any time. If you’d like to exercise any of these rights, please contact us at tiatutors.learning@gmail.com.
Data collection of minors.
Tia Tutors is designed to serve students, but we do not knowingly collect personal information from children under 13 without verified parental consent. If you are a parent or guardian and believe that your child has submitted personal data to us, please get in touch so we can remove the information immediately.
Cookies and tracking tools.
Like most websites, we use cookies to enhance user experience, remember user preferences, and track site usage for analytics purposes. You can manage or disable cookies in your browser settings. Please note that disabling cookies may affect the functionality of certain features on the website.
Changes to the privacy policy.
We may update this Privacy Policy occasionally to reflect new services, legal changes, or improvements in our privacy practices. Any updates will be posted on this page with a revised effective date. The last effective privacy policy is always the one being in force.
Questions about the privacy policy.
If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your data, please do not hesitate to get in touch via tiatutors.learning@gmail.com. We will get back to you as quickly as possible to sort out any questions or concerns.
